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About color difference
The pictures are taken in kind. It is difficult to avoid the color difference caused by different light and display configurations. We will correct and adjust the pictures in comparison with the real objects to keep them consistent with the real objects as far as possible. Those who care will take pictures with caution
About delivery
Orders are usually delivered within 48 hours, occasionally out of stock / transfer waiting situation, inform you to negotiate, please understand.
About freight
If the purchase quantity is small, express delivery can be sent to us by default. If the address is not enough, please contact the customer service personnel.
If the quantity is large, the buyer shall bear the logistics, express or express costs, and the Seller shall not bear any costs. (Note: we can only help the buyer to estimate the freight of goods. The actual freight is mainly the amount at the time of picking up the goods. We can control the delivery time, but we can`t say the arrival time at the freight station. Please understand.)
About receiving goods
When signing for express delivery, please carefully check the package in front of the express personnel. If you find that the outer box is damaged, severely deformed, the sealing tape is incomplete, and there are obvious signs of being opened, you can check whether the goods are damaged on the spot or refuse to sign for it in person, and notify the customer service.
after-sales service
In general, we don`t accept return and replacement, but if you find any quality problems after signing, please contact customer service in time.
¡Ú Disclaimer
1. all our sold products are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products are free from quality problems after arrival, and 2%-3% are within the scope of exemption.
2. the goods delivered by our factory are brand new. Before shipment, we will ensure that the product packaging is intact and tidy, and the outer box is firm. However, during the transportation of products, especially in some long-distance cities, individual products may be damaged by transportation, (for example, some color boxes are slightly scratched due to collision, for example, some color boxes packed in color boxes are slightly deformed, etc. the transportation is completed by a third-party logistics company, which is beyond our control, and the responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors, such as weather, vehicle arrangement, traffic conditions, etc., and is not used as a reason for return.
3. our toys are cheap and good value for money. Some buyers feel that the workmanship is slightly rough, defective, not good material, and different from their imagination after receiving the goods, but these are not quality problems. No matter what is not perfect, please forgive me for being too picky. Please consider and see clearly when buying. Please consult us for any unclear points.

After sales service
1. in principle, we do not accept returns. If the product has quality problems, it can be exchanged through negotiation. However, the buyer shall be responsible for the transportation costs incurred. After receiving the returned product, we will send the replacement together with the customer`s next purchase. If it is not acceptable to send the replacement together with the next shipment, the customer shall bear the freight! You must inform our Wangwang customer service before sending it back
2. due to the particularity of toy products, which can not be compared with household appliances, all toy products sold by our company do not implement the three guarantee policy. In case of problems arising after use, our company will not bear any responsibility. If within the scope of our ability, we will help solve these problems, but all relevant costs incurred will be borne by the customer. Special products shall be handled according to the relevant agreements reached between our customer service personnel and customers.
3. the following conditions can not be returned: the returned product package is damaged or incomplete, the product accessories or relevant data are incomplete, the product has not been repaired or modified without authorization, the product has not been used or stored according to normal methods, and the after-sales service period has expired. If the product is not a quality problem, it will not be returned. The buyer will take a photo of the above description

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